Frequently Asked Questions(FAQ)

General

What is Offerpedia?

Offerpedia is a referral app with cashback for you and your friends upon purchase. We bring to you the products from local businesses in Bahrain with an aim to support the local businesses in Bahrain.

Does Offerpedia charge a membership fee or does it have any kind of hidden charges?

No, Offerpedia is completely free for users. You simply have to download the app or visit offerpedia.org to start using Offerpedia!

How do I sign up on Offerpedia?

You can click here to see the video.

How do I buy a product on Offerpedia?

You can click here to see the video.

How do I refer my friends and family ?

You can refer your friends and family in 2 ways. (1) You can go to our website, click on the share symbol on the top right corner of each campaign and simply share! (2) You can also share a campaign from the app. Simply open a campaign and click on 'Share Now' and share it to anyone! Click here to see the video.

Orders

Can I track my current order?

You can click here to see the video.

Can I get the details of my previous orders?

Yes. you can get the complete details of your previous orders. You can click here to see the video.

I was not happy with my order, who should I talk to?

We are trying our best to serve you better. We are extremely sorry for any inconvenience caused. But, we would love to hear from you and you may email us at hello@offerpedia.org A member from the concerned team will contact you at the earliest.

I received a damaged/ broken product or a totally different product than I ordered. What will I do?

Dont worry about that. You can simply send an email to hello@offerpedia.org with your registered mobile number and contact details. A member from the concerned team will get in touch with you at the earliest and we shall exchange the product for you.

I changed my mind after I purchased a product. Can I cancel my order?

Yes, you may cancel the order by contacting +973 39217883 within 10 minutes of placing the order.

Return Policy

Can I return the product I purchased?

Yes. You can return a product within 15 days of your purchase. The product can be returned, only if it is unused, new, not damaged, not crushed/wrinkled, packages not damaged or torn, and labels/tags etc are not removed. You can send us an email at hello@offerpedia.org with the details of your purchase and registered mobile number. A member from our team will arrange for return of the product. You will be given the amount of the returned product (deducting any cashback given to you and your friend for this particular product).

Cashback

How do I get cashback from Offerpedia?

There are 2 ways you can avail the cashback. (1) You can purchase any products from Offerpedia and your Offerpedia wallet will be credited with cashback after your purchase. (2) You can share the campaigns (from app or our website) to your friends or family (by whatsapp, facebook, gmail etc) and your Offerpedia wallet will be credited with cashback when they purchase. Not just that, along with you, even your friends or family who purchased will also get the cashback! Great isn't it???!

How will I know that I got a cashback from Offerpedia?

You will receive a text message to the registered mobile when the cashback is credited to your Offerpedia wallet.

What do I do with Offerpedia cashbacks?

Offerpedia cashbacks can be used in 3 ways. (1) You can use it for the next purchase, ie when you do the payment for the next purchase, simply choose to use the cashback in your wallet and you can pay the remaining amount deducting the cashback you have in your wallet. Click here to see the video. (2) You can transfer your cashback to any Offerpedia user. You can see the video here . (3) When you have the minimum required cashback in your Offerpedia wallet, you can withdraw it to your Bahrain bank account. You can see the video here.

Can I use my cashback to pay when I purchase?

Yes ofcourse! you can click on the button 'Wallet' at the time of placing the order and the cashback already available in your wallet will be deducted from your current order. You can click here to see the video.

How do I transfer my cashback to my bank account ?

You can transfer your cashback to bank account from the Offerpedia app. Upon your cashback reaching a minimum required cap, you can click on Accounts >> Transfer and click on 'Transfer to bank' button and enter your Bahrain bank account details. You can see the video here.

Can I know the complete details of my cashback?

Yes. You can know the past cashbacks received, cashbacks used etc. You can click here to see the video.

If I buy a product for myself, will I get a cashback?

Yes. you will get cashback available for that campaign.

If I refer my friend and my friend sends the same link to his/her friend and they purchase using this link. Will all three of us get the cashback?

No. When you refer your friend and your friend purchases from that link, you and your friend will get a cashback. Now if your friend send the same link to his/her friend and if they purchase, you and the person who purchased the product will get the cashback.

Will I get to know when my friend purchase using my referral link?

Yes. You will receive the cashback after your friend purchases with your referral link.

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